How long does it take to get my hosting account activated?

The activation period varies for our hosting packages

Shared and Reseller plans

Usually, all Shared/Reseller hosting orders are activated automatically within a few minutes after the order has been placed. As a rare exception, our Billing team may need to process a hosting order manually. In this case, account activation may take up to 30 minutes

Dedicated servers

Our team may contact the clients who order Dedicated servers from us. It is necessary, as we are highly concerned about the security of our clients, and we take all the available measures to protect them. After the order is verified, the technicians will proceed with the setup of the server.

Dedicated server activation time depends on the Operational System and Server Management you've selected. Usually, all Dedicated servers on CentOS are activated within 4 hours after the order has been placed. In case you have ordered a server with the Complete management or a server on another OS, the account’s activation may take up to 24 hours. Once it is finished, the welcome email with all the details for your server is sent to you.

If you have not received the email from us within the required period, please do not hesitate to contact our support team via HelpDesk

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

I Accidentally Deleted the public_html or www Folder

If you delete the www folder, your site should still load properly. If you delete the...

Starlite Hostings Namservers

A name server is a specialized server on the Internet that handles queries or questions from your...

Why can I receive email but not send email?

This only applys to clients who use a 3rd party email client like (outlook 2007-2010,...

How can I get a Dedicated IP Address

Is there an cost for a dedicated ip address? Yes there is a cost of $5.00 per month with a one...

Do you allow adult content or adult site hosting?

No. Starlite Hosting does not support adult content of any kind. Any account found hosting adult...

Powered by WHMCompleteSolution