Running your first reseller account can be daunting. Even if you are familiar with running a cPanel account, there is much to learn regarding Web Host Manager (WHM). The first step to successfully running WHM is creating a cPanel account.

Where To Start

After you have logged into WHM, there are two ways to navigate to where you can create a cPanel account. First, you could click on the Account Functions, and on that page click Create a New Account. Alternatively, you could search for Create a New Account in the Find bar in the upper left hand corner of WHM.

Next click on Create New Account

Domain Information

First, WHM needs to know what the domain name will be for the primary website on this cPanel account.

(#1 in the above screenshot). WHM will use that domain to create a username for the cPanel account

(#2). This username is usually the first eight letters of the domain. Also, the username cannot be longer than sixteen letters.

Next, Cpanel account needs a password

(#3). It will also need this password retyped

(#4) to make sure that you did not type it incorrectly when creating the password. If you like, you can use the built-in Password Generator to create a secure password.

Finally, the cPanel account requires an e-mail address (#5). WHM automatically sends important information about the account to this e-mail address as events warrant.

Package

The next step is to decide on an account package. In cPanel, packages are bundled configuration settings that can be used to easily give the same group of settings to multiple cPanel accounts. They are especially useful if you want to change the same setting among multiple accounts: one tweak to the package and the change is made for all the accounts using it.

If you are just starting out, you probably don't have any packages configured

Settings

Use the default settings

DNS Settings

Put a check mark in Use the nameservers specified at the Domains Registrar. (Ignore locally specified nameservers.) this will set them to your custome nameservers or ours.

Mail Routing Settings

always set it Automatically Detect Configuration (recommended)

Press The Button

Now that everything has been configured to your satisfaction, go a head and click the Create button. It will take some time for the server to create the account, so sit back for a bit as it configures everything. This should take no longer than a few minutes. When finished, WHM will tell you that it has been created successfully.

If WHM warns that the account has not been created, this usually happens because a setting was missed that needed to be set. It should be a simple matter to hit the back button and add that setting. If you are unable to create the account, and you believe that you have set everything properly, do not hesitate to contact Liquid Web Support at the contact information below. If you have any questions once you have set up the cPanel account, we are always available for assistance as well.